Repair Instructions

Repair Instructions

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We have put together instructions to help you! Below you will find textual instructions for tile and grout repair and complimenting videos. If you need additional tile installation instructions, please visit our installation instructions page here.


Tile Repair & Replacement Instructions
- If possible, use a replacement tile from the same lot number as your installed floor. Replacement tiles from different lot numbers may vary in finish, texture, shade, color, pattern and sheen.

PDF Instructions:

Grout Repair & Replacement Instructions
- Freshly installed grout used during the repair process will appear cleaner and brighter when installed next to existing grout. Eventually, the repaired grout line will cure and blend to match existing grout lines.

PDF Instructions:

Grout Haze Removal Instructions
- Removing grout haze may require several attempts, depending on the severity. Please note: the grout haze removal process is not recommended for regular care and maintenance.

PDF Instructions:



PLEASE NOTE: Finish, texture, shade, color, pattern and sheen variations are normal in glazed porcelain tile and can vary between production lots. For best results, please ensure all tile for your project has been produced from the same lot. Lot numbers are indicated by the barcode on each box of tile.

Need more assistance? Check out our comprehensive Frequently Asked Questions section